Frequently Asked Questions
Course Access & Format
How long will I have access to a course after purchase?
You get lifetime access to every course you purchase. You can revisit the materials anytime, as often as you like.
What formats are available for InnovateQ courses?
All our courses are online and include video lessons and downloadable materials. Occasionally, we offer webinars and live courses. For companies, we also provide mentoring, hybrid courses, and workshops. (Learn more about our Corporate Training and Consulting Services)
What languages are InnovateQ courses available in?
Most of our courses are delivered in English to support international learners. However, some courses are available in other languages—such as Hungarian—depending on the instructor and target audience. The language of each course is clearly indicated before enrolment.
Payments & Taxation
How can I pay for a course?
We use international payment solutions to ensure secure and convenient transactions. You can pay online using major credit cards or other supported methods. All prices are shown in gross (VAT-inclusive) amounts.
Are taxes included in the course price?
Yes. All prices are shown as gross amounts, including VAT. The applicable VAT is calculated based on your country of residence.
How do I receive an invoice with VAT?
Invoices are generated automatically after purchase and sent to your email. Make sure your billing details are correct during checkout.
Can I get an invoice with VAT?
Yes. After your purchase, you can request a VAT invoice by contacting our support team. Make sure to include your billing details and VAT number if applicable. (Contact us for more)
Learning Support
Will I get support if I get stuck during the course?
Yes! You can ask questions directly to the instructor or through our platform’s Q&A feature. After registering for a course, we also offer community support and provide regular feedback to help you improve.
How can I report an issue or give feedback?
If you notice an error or have feedback, please use the Contact Us form on our website. We review all messages and aim to respond as quickly as possible.
What information is included in each course description?
Each course page includes a detailed description of the learning objectives, target audience, course structure, language, and any prerequisites. You’ll also find information about the instructor and available formats (e.g. video, live, downloadable materials).
Course Content & Approach
What topics and specialisations are available?
We focus on enterprise technology and consultant topics such as performance engineering, observability, reliability, technology sales and related business skills. New courses and specializations are added regularly based on real-world demand and instructor expertise.
What is InnovateQ’s approach to training?
Our approach is practical and use-case driven. All courses are created and delivered by active professionals with international experience. We emphasize real-world scenarios, problem-solving, and clear, honest communication—no unnecessary theory or sales pitches.
How can I find out about upcoming courses?
We regularly announce new and upcoming courses on our social media channels. Some courses are also marked as “Coming Soon” directly on the academy platform. If you’re curious about a specific topic or want to suggest something, feel free to reach out via our Contact Us page.
What is InnovateQ’s training development approach?
Our courses are built from real workshops, mentoring sessions and corporate trainings delivered by experienced instructors. These materials are enhanced with essential theory and aligned with international best practices to ensure practical, high-impact learning. (For more information visit our About Us page)
For Companies & Teams
What kind of training do you offer for companies?
Our e-learning platform features content based on real corporate workshops and enterprise training programmes. These materials are designed to support practical skill development in IT and consulting environments. (Learn more about our Corporate Training and Consulting Services)
Can we request mentoring or hybrid formats?
Yes. We offer mentoring, classroom training, and hybrid formats that combine in-person and online learning. These can be tailored to your team’s needs. (Learn more about our Corporate Training and Consulting Services)
Is it possible to request custom training?
Absolutely. We can create custom training programmes for your company, including video-based courses tailored to your products or services—especially for IT firms. For more information visit our Contact Us page.
Do you offer corporate discounts?
Yes, corporate discounts are available. Feel free to contact us to discuss your needs.
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